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About Us

About Us

About Us

What is Alzion?

Alzion emerged with the purpose of providing high quality IT services but above all human warmth to organizations that require innovative solutions to their projects, initiatives, day-to-day activities and specialized IT.

We are a group of IT professionals who provide their knowledge, experience, skills and human treatment to organizations that require a strategic partner to provide effective solutions to their IT needs.

  • Service Desk
  • Project Management
  • System Administration
  • Information Security
  • Network Operations Center
  • Software & Web Development

Business Growth

We take care of all IT related tasks so you can focus on your business growth.

IT Consultancy

Have a question about what’s best for your business? We can help.

+20 years experience behind us

We empower our clients to exceed their goals by aligning digital strategies with organizational objectives. Our commitment is to our clients' long-term success, which we achieve by developing customized solutions for every need and situation from A to Z.

Our values

  • Genuine People
  • Synergic Teams
  • Innovative Solutions
What is Alzion?
Alzion Solutions is a Managed Services Provider with 20+ years of IT professional experience serving global organizations.

In Alzion we are focused on empowering our clients to exceed their goals by aligning digital strategies with organizational objectives. Our commitment is with our clients long-term success, which we achieve by developing customized solutions for every need and situation from A to Z.
Our Core Values
Why Alzion?
We are a group of IT professionals that provide their knowledge, experience, and skills to organizations that require a strategic partner to deliver effective solutions to their IT needs.

Alzion emerged with the purpose of providing high-quality IT services to organizations that require innovative solutions to their projects, initiatives, day-to-day and specialized IT activities.
Our Services
Service Desk

Service Desk Tier I - Troubleshooting day-to-day basic issues, calls and incidents.

Service Desk Tier II - Advanced technical knowledge and works as a bridge between T1 and collects information to be shared with SME.

Service Desk Tier III - SME and serves as liaison for SD and Upper Management.
Project Management
Leading the work of a team to achieve all project goals within agreed parameters.

System Administration
Manage and maintain a reliable operation of IT systems and servers while ensuring that they are running efficiently and effectively.

Information Security
Responsible of protecting sensitive data from unauthorized access, alterations recording, and any disruption or destruction.

Service Models
In Alzion we are committed with our clients success; We are constantly seeking for innovation and improvement to offer cutting-edge solutions for every case and scenario from A to Z.

We have at your disposition our service models to fit every need of your organization.
Per Event Solutions
Rely on our per-event solution based on a subscription fee and only for the required billing hours.

This model will include the services shown within the following slides.
Alzion Solutions
Choose the package that better fits your organization needs based on our handpicked recommendations.

Standard
  • SD + All tiers
Business
  • SD + All tiers
  • NOC
  • SA
Enterprise
  • SD + All tiers
  • NOC
  • SA
  • Infosec
  • PM
Customized Solutions
Get all of our services at your command and use only what you need.

- SD + All tiers
- NOC
- System Administration
- Infosec
- Project Management
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We believe in true partnerships with our clients.

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Calle 12A Los Faisanes de Tixcacal
Mérida, Yucatán, Mx

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